Cookie Policy

Down-open Privacy policy

General information

When you visit dallevalle.dk and its subdomains, you are informed that the website uses cookies. This page provides detailed information regarding our use of these cookies.

What is a cookie?

A cookie is a small data file stored on your device (computer, smartphone, tablet, etc.). It allows us to track activity during your visit and recognize your device upon return.

  • Privacy: A cookie cannot identify who you are, where you live, or whether the device is used by one or more people.

  • Safety: A cookie is not a program and does not contain viruses.

How Dalle Valle uses cookies

We primarily use cookies for web analysis to improve the user experience. Cookies allow us to see how visitors navigate the site, enabling us to adapt content and make navigation easier. We also use cookies to:

  • Register purchases, contact requests, and chat history.

  • Targeted advertising, ensuring you receive relevant offers and information.

Types of cookies we use

Necessary cookies

These enable basic functions like page navigation and access to secure areas. The website cannot function properly without them. They are deleted automatically when you close your browser.

Preference cookies

These remember your choices (e.g., language or region) to ensure an optimal user experience. No personally identifiable information is collected.

Statistics & optimization

These help us understand how visitors interact with the website by collecting and reporting anonymous information to improve design and functionality.

Marketing cookies

These track visitors across websites to deliver individualized and relevant advertisements. They also limit how many times you see an ad and measure campaign effectiveness. Anonymous data may be shared with third parties.

Managing cookies

Rejecting cookies

You can reject cookies at any time by changing your browser settings. Please note that blocking cookies may cause certain features and services to become unavailable.

Deleting Cookies

Previously accepted cookies can be deleted through your browser settings. If you use multiple browsers, remember to delete them in all of them.

Below are guides on how to manage cookies in the most common browsers:

Privacy Policy

Updated: May 2018

1. General

1.1 This personal data processing policy (“Privacy Policy”) describes how Dalle Valle (“us”, “our”, “we”) collects and processes your personal data when you communicate with us or use our website (“the Website”).

1.2 If you contact us as a private individual, your information will be processed in accordance with this policy.

1.3 This Privacy Policy applies to personal data that you provide to us or that we collect via the Website or other sources.

1.4 Dalle Valle is the data controller for your personal data. All inquiries to Dalle Valle can be made via the contact information provided in section 6.

1.5 We use cookies on the Website to, among other things, optimize your user experience, as described in our Cookie Policy (www.dallevalle.dk/cookie-policy).

2. WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE?

2.1 When you visit the Website: We automatically collect information about you and your use of the Website. This includes, for example, your IP address, browser type, pages visited, activated links, and general navigation behavior on the site.

2.1.1 The purpose is to pursue our legitimate interests in optimizing the user experience and Website functionality, tracking the duration of visits, and displaying relevant information.

2.1.2 The legal basis for this processing is Article 6(1)(f) of the General Data Protection Regulation (GDPR).

2.2 When you have questions or communicate with us: We collect your name, email address, phone number, and the nature of your inquiry.

2.2.1 The purpose of this processing is to answer your questions or communicate with you to provide the requested service.

2.2.2 The legal basis for this processing is Article 6(1)(f) of the GDPR.

3. RECIPIENTS OF PERSONAL DATA AND THIRD-COUNTRY TRANSFERS

3.1 We only share your personal data with third parties when required by law or to deliver the services offered via the Website.

3.2 Disclosure to Data Processors: Your information may be transferred to external partners who process data on our behalf. These companies act as data processors under our instruction and handle data for which Dalle Valle is the data controller. Processors may not use the information for any purpose other than fulfilling their agreement with us and are subject to strict confidentiality. We have entered into written data processing agreements with all processors handling personal data on our behalf.

3.3 To the extent that personal data is processed outside the EU/EEA, such processing is conducted in accordance with the standard contractual clauses adopted by the EU Commission.

4. WHEN DO WE DELETE YOUR PERSONAL DATA?

4.1 Data collected regarding your use of the Website (see section 2.1) is deleted no later than 36 months after your last visit.

4.2 Information collected in connection with your communication, inquiries, or requests is deleted when it is no longer necessary for the relevant processing.

4.3 Data collected under section 2.3 will generally be deleted 5 years after the end of the calendar year in which the agreement was made. However, information may be stored longer if i) we have a legitimate interest in extended storage, ii) it is necessary for legal claims, or iii) it is required by law. Accounting records are kept for 5 years until the end of a fiscal year to comply with the Danish Bookkeeping Act.

5. YOUR RIGHTS

5.1 To ensure transparency, we provide information about your rights in this section.

5.2 Right of Access: You are entitled at any time to request information regarding the data we have registered about you, the purpose of the registration, categories of data, recipients, and the source of the data. You have the right to receive a copy of the personal data we process about you. Requests must be submitted in writing via the contact form at https://dallevalle.dk/kontakt/. You may be required to provide proof of identity.

5.3 Right to Rectification: You have the right to have incorrect personal data corrected. If you become aware of errors in your registered data, we encourage you to contact us in writing for correction.

5.4 Right to Erasure: In certain cases, you have the right to have all or some of your personal data deleted, for example, if you withdraw your consent and we have no other legal basis for continued processing. We are not obligated to delete data if processing is necessary to comply with legal obligations or for legal claims.

5.5 Right to Restrict Processing: In certain cases, you have the right to limit processing to storage only, for example, if you dispute the accuracy of the data.

5.6 Right to Object: You have the right at any time to object to our processing of your personal data for direct marketing purposes, including profiling used to target such marketing. You also have the right to object to processing based on our legitimate interests for reasons relating to your personal situation.

5.7 Right to Withdraw Consent: You have the right at any time to withdraw consent given for a specific processing activity, such as newsletter subscriptions.

5.8 Right to Complain: You can lodge a complaint with the Danish Data Protection Agency (Datatilsynet). Complaints can be sent to dt@datatilsynet.dk or by phone at +45 33 19 32 00.

6. CONTACT INFORMATION

6.1 If you have questions or comments regarding this Privacy Policy, or wish to exercise your rights, please contact us here.

7. CHANGES TO THE PRIVACY POLICY

7.1 If we make changes to the Privacy Policy, the updated version will be available on the Website.